Refund policy
REFUND POLICY
Last Updated: September 2026
This Refund Policy applies to qualifying purchases made from The Stock Market Trainer, operated by JCA Media and Consulting LLC.
We stand behind the quality of our educational products and want customers to feel confident when purchasing from us.
30-Day Money-Back Guarantee
Unless a different refund policy is clearly stated at the time of purchase, qualifying purchases of The Stock Market Trainer digital educational products are covered by our 30-Day Money-Back Guarantee.
If you are not satisfied with your purchase, you may request a refund within 30 calendar days from the original purchase date.
You do not need to complete a complicated refund process.
To request a refund, email:
Please include:
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your name;
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the email address used for the purchase; and
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your order number or other information that allows us to identify the transaction.
Once a valid refund request has been approved, the refund will be returned to the original payment method where reasonably possible.
Processing times after a refund has been issued may vary depending on the payment provider or financial institution.
Digital Products
Our products are primarily digital and may include:
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e-books and manuals;
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downloadable educational materials;
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courses;
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videos;
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application-based educational content; and
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other digital learning resources.
Access to digital content may be provided immediately after purchase.
Our voluntary 30-Day Money-Back Guarantee applies notwithstanding the digital nature of the qualifying product, subject to the terms of this policy.
Abuse of the Refund Policy
The 30-Day Money-Back Guarantee is intended to protect genuine customers who purchase our educational products and determine that the product is not suitable for them.
We reserve the right, to the extent permitted by applicable law, to refuse or restrict future purchases or access where there is clear evidence of fraud, repeated abuse of the refund process, chargeback abuse, unauthorized copying, redistribution or other misuse of our Services.
This provision does not limit any mandatory consumer right.
Intellectual Property After a Refund
If a refund is issued, your license to access and use the refunded paid product may be terminated.
You must not continue to reproduce, redistribute, resell, share or commercially exploit proprietary materials obtained through the refunded purchase.
Our intellectual-property rights remain unaffected by the refund.
Technical Problems
If you experience difficulty accessing your purchased product, please contact:
We will make reasonable efforts to resolve legitimate technical access problems.
A technical problem does not prevent you from exercising any refund right available under this policy.
Subscriptions
If The Stock Market Trainer introduces subscription-based products or application services, the specific cancellation and refund terms applicable to that subscription will be disclosed clearly before purchase.
Cancelling a subscription ordinarily prevents future renewal charges but does not automatically create a refund entitlement for charges already incurred, unless:
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the applicable subscription terms provide otherwise;
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our 30-Day Money-Back Guarantee applies; or
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a refund is required by applicable law.
Statutory Consumer Rights
This Refund Policy provides a voluntary contractual guarantee and does not replace or restrict consumer rights that cannot legally be waived.
Customers in certain jurisdictions may have additional cancellation, refund, digital-content or consumer-protection rights under applicable law.
Where applicable law gives you greater rights than this policy, those legal rights will apply.
Contact
The Stock Market Trainer is operated by:
JCA Media and Consulting LLC
DBA: The Stock Market Trainer
Registered Address:
1309 Coffeen Ave, STE 19589
Sheridan, WY 82801
United States
Email: jo@thestockmarkettrainer.com
© 2026 JCA Media and Consulting LLC. All rights reserved.